Backwoods Specialties guarantees your satisfaction.

The nature of the types and cuts of wood we use gives them a rustic appearance that includes knots and other natural artifacts and keeps the prices of our products affordable. We therefore cannot refund based upon these natural appearances. If, however, you are ever dissatisfied with the dimensions, craftmanship or screen-printing of your products, we will make every attempt to correct any errors on our part and satisfy your business needs.

We have a long list of satisfied and return customers, and we want you to be one of them!

Backwoods Specialties (the Company) respects your privacy and is committed to protecting all personal information that you provide. This Privacy Statement is created to inform you of the Company's privacy policies and practices and to explain how your information is collected and used.

Information Collection and Use
This Privacy Statement covers collection of personal information and non-personal information. Personal information is any information associated with your name or personal identity. Non-personal information is data about usage patterns, reported in aggregate, which is not associated with a specific personal identity.

Backwoods Specialties uses personal information to better understand customer needs and interests and to provide better service. Personal information will only be used to support customer relationships with the Company.

In general, you can visit the Backwoods Specialties website without providing any personal information. If you order products or services or request information on the site, however, you will be asked to provide personal information, including name, address, phone, email address, and credit card information. Credit card information is used only for payment and order processing and fraud prevention, and is not used for any other purpose.

Non-personal information collected may include the pages visited on http://www.tcbackwoods.com/, browser type, browser language, operating system, and IP address. Non-personal data is aggregated to understand the Backwoods Specialties website usability and performance.

Cookies
Most non-personal information is collected via cookies. Backwoods Specialties may use cookies to enhance the user experience and personalize content. A cookie is a small data file that is transferred to your hard drive and identifies you as a unique user. Cookies help the Company understand which areas of the website are most popular to help improve the user experience on future visits.

IP Addresses
Backwoods Specialties may use your IP address to help diagnose problems or to gather demographic information, such as country of origin.

Financial Information
The Backwoods Specialties website includes forms that you complete to request information, products, and services. These forms may collect your financial information, such as your credit card details. Any financial information you submit will only be used for billing, payment, and order processing purposes.

Backwoods Specialties employs secure server technology using PayPal for online purchasing. The secure server technology used encrypts your personal financial information before it is transmitted over the Internet, making it secure. You can only purchase products on the Backwoods Specialties website using a browser that supports secure server technology.

Disclosure of User Information
Backwoods Specialties will not sell, rent, or lease your personal information to third parties. The Company will not share your personal information with business partners or any other third-party company.

Please note that some information may remain in backups of the Company's records after deletion of your account, although diligent efforts will be employed to remove your information. However, the Company may retain certain of your information if it believes in good faith that retaining such information is necessary to comply with law; enforce or apply its conditions of use and other agreements; or protect the rights, property, or safety of Backwoods Specialties, its employees, its users, or others.

Your Consent and Our Revisions to the Privacy Statement
Backwoods Specialties occasionally reviews and modifies this Privacy Statement. Therefore, the Company recommends that you review the terms from time to time to ensure that you are aware of how it collects and uses personal information. By using the Backwoods Specialties website, you consent to the collection and use of your personal information as outlined here.

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